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Revocation policy & revocation form

Consumers are entitled to a right for cancellation according to the following provisions, whereby a consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity:

A. Revocation policy

Right for cancellation

You have the right to revoke this contract within fourteen days without giving any reason.

The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last goods.

To exercise your right for cancellation, you must inform us (baya Online-Distribution GmbH, Bessemerstr. 16, 12103 Berlin, Germany, Tel.: +49-(0)30-98 322 466, e-mail: info@muymate.de) by means of a clear declaration (e.g. a letter or e-mail sent by postal service) of your decision to cancel this contract. You can use the attached sample withdrawal form for this purpose, which is, however, not mandatory.

To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right for cancellation before the expiry of the cancellation period.

Consequences of the revocation

If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless explicitly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us without undue delay and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.

You shall bear the direct costs of returning the goods.

You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, characteristics and functioning of the goods.

Exclusion or premature expiry of the right for cancellation

The right for cancellation does not apply to contracts for the delivery of goods that can spoil quickly or whose expiration date would be quickly exceeded.

General notes

1) Please avoid damage and contamination of the goods. Please return the goods to us in the original packaging with all accessories and with all packaging components. If necessary, use a protective outer packaging. If you no longer have the original packaging, please provide adequate protection against transport damage with suitable packaging.
2) Please do not return the goods to us freight collect.
3) Please note that the aforementioned items 1-2 are not a prerequisite for the effective exercise of the right for cancellation.

B. Cancellation form

If you want to revoke the contract, please fill out this form and send it back.

To

baya Online Distribution GmbH
Bessemerstr. 16
12103 Berlin
Germany
E-mail: info@muymate.de

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

_______________________________________________________

_______________________________________________________

Ordered on (*) ____________ / received on (*) __________________

________________________________________________________
Name of the consumer(s)

________________________________________________________
Address of the consumer(s)

________________________________________________________
Signature of the consumer(s) (only in case of paper communication)

_________________________
Date

(*) Delete where not applicable

DOCID: ##ITK-bdd035bf6a46248e4dd7ec6fcddff000##

Version: 202107160133

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